Published : 2024-11-26
In the conference of Smartcities World 2024, Shenzhen stood out among 429 applicant cities from 64 countries and regions, winning the "World Smart City Award". This award is given to only one city globally each year and is the highest honour established by the conference.
In recent years, Shenzhen has been committed to creating a benchmark for new smart cities. What achievements has it made?
World Smart City Awards｜Shenzhen's smart city focus on people
The Smartcities World conference ("the conference") is the world's largest event focusing on the smart development and transformation of cities and societies.
It has been held consecutively for fourteen sessions since 2011 and has continuously received support from international and regional organizations such as UN Habitat, the World Economic Forum, the World Bank, C40, and the European Union, making it highly influential internationally.
This year's theme is "Live Better", and participants included 146 countries worldwide and 1,100 internationally renowned institutions such as Microsoft, Nvidia, Amazon, Deloitte, and Dell.
The conference established the World Smart City Awards, including four categories of awards: "City Award", "Innovation Award", "Industrial Project Award", and "Leadership Award". The "Comprehensive Smart City Construction Plan" submitted by Shenzhen, which integrates the people-oriented concept of smart city construction, stood out from 429 cities and won the "City Award", the highest international honor.
What achievements has Shenzhen made in building a smart city?
World Smart City Awards｜Nearly 90% of government affairs can be handled online through "iShenzhen"
In terms of government affairs, Shenzhen has created a mobile service-oriented government with the "iShenzhen" APP, allowing citizens to handle all government affairs with their fingertips, greatly reducing the waiting time in line.
The "iShenzhen" APP provides service resources for all life stages and various life scenarios such as birth, aging, illness, care, education, housing, transportation, and travel.
It involves more than 8,600 service items, with over 95% of personal government services in the city being able to be handled online.
"iShenzhen" also aggregates 407 types of e-certificates, including ID cards and driver's licenses, becoming a pocket license holder for citizens.
It supports e-certificate applications in various high-frequency scenarios such as office work, travel, and medical treatment, assisting in building a "cardless city".
Currently, the international version of "iShenzhen" has been launched, available in nine foreign languages including English, Spanish, and French, providing "one-stop" services for expatriates, including policy regulations, city information, travel guides, and high-frequency foreign-related government services.
As of now, the "iShenzhen" registered users have exceeded 20 million, with over 7 billion times of services offered.
World Smart City Awards｜"AI Judgment System" in Shenzhen courts
In terms of social governance, with an aim to facilitate the expression of citizens' demands, interest coordination, and rights protection, Shenzhen launched a comprehensive reform of public service appeals in 2022.
Such reform integrated 537 public service appeal channels across the city and created the "@Shenzhen-Poll" platform, making it more efficient and convenient for the public to voice out their demands.
At the same time, the whole process of handling public service appeals is displayed in real-time, making the processing of appeals as transparent and traceable as online shopping.
For example, in June this year, Shenzhen courts launched the "Artificial Intelligence Assisted Trial System (1.0)", which is the first in the country to achieve in-depth integration of "artificial intelligence + trial" in the vertical field of judicial trial.
It is the use of new quality productive forces to assist in the modernization of judgment work.
Since the system went online, the efficiency of closing civil and commercial cases in courts across the city has increased by 28.14% compared to the same period last year, and the efficiency of closing civil and commercial cases at the Shenzhen Intermediate People's Court has increased by 39.60% compared to the same period last year.
World Smart City Awards｜Digital twin cyber-physical mapping assists urban planning
In terms of city governance, Shenzhen has preliminarily built a citywide digital twin base which has been integrated nearly ten thousand detailed BIM models of key buildings and established a digital twin data system with three major categories and 25 subcategories including urban basic spaces, management objects, and IoT perception. Such system has been released over 4,000 data services.
Digital twins, also known as digital mirrors or digital avatars, refer to the creation of a digital simulation of the real world in the digital realm. Through sensors and the internet, the current events are completely mirrored in the digital environment.
In Shenzhen, more than 200 twins application scenarios have been constructed. It helps creating industrial digital twin application scenarios such as a comprehensive map for city water management, a unified grid for power charging and storage, and the planning and design of the fifth phase of rail transit, all these helps to promote the comprehensive application of digital twins in city areas such as Houhai, Xiangmihu, and Guangming Science City.
For example, with the comprehensive water management map, flood and inundation risk models, and various databases of working condition plans, a three-dimensional model has been generated.
Such model is used to conduct flood simulation in key areas and analyze affected regions, which help to enhance the accuracy of flood risk identification and explore new ways to solve urban flood problems.
In Xiangmihu's comprehensive digital twin application area, with the high-rendering capabilities of presenting the complex ground and underground spaces, it can help in making digital decisions such as city skyline review, urban landscape design, and project screening, and then help to promote the establishment of a digital twin management model for the full lifecycle of planning, design, construction, and operation in key areas for effective urban planning.
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